Effective Date: June 29, 2026
Superior Outdoor Structures (“we,” “our,” or “us”) is committed to protecting your privacy and maintaining the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or communicate with us through our online forms, phone, email, SMS/text messaging, or other communication channels.
By using our website or services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide, including:
- Name
- Phone number
- Email address
- Physical address
- Project information
- Photos or documents you provide
- Any information submitted through contact forms, chat, or other communications
We may also automatically collect certain technical information, including:
- IP address
- Browser type
- Device information
- Pages visited
- Referring website
- Date and time of your visit
This information helps us improve website performance and user experience.
2. How We Use Your Information
We use your information to:
- Respond to inquiries
- Prepare estimates and proposals
- Schedule appointments
- Provide customer service
- Communicate regarding projects
- Improve our website and services
- Maintain business records
- Comply with legal obligations
We may also use AI-assisted tools to help respond to inquiries, improve response times, and provide customer support.
3. SMS/Text Messaging Privacy
If you choose to receive SMS/text messages from Superior Outdoor Structures, we may send messages regarding:
- Project inquiries
- Estimates and proposals
- Appointment scheduling
- Project updates
- Customer service communications
- Responses to your requests
Message frequency may vary.
Message and data rates may apply.
You may opt out of receiving SMS messages at any time by replying:
STOP
For assistance, reply:
HELP
or contact us directly.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
4. How We Protect Your Information
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While no internet transmission or storage system can be guaranteed to be completely secure, we make reasonable efforts to protect the information entrusted to us.
5. Sharing of Information
We do not sell your personal information.
We may share information only when necessary to:
- Provide requested services
- Process business operations
- Comply with legal requirements
- Protect our legal rights
Service providers who assist in operating our business may have access to limited information necessary to perform their services and are expected to maintain appropriate confidentiality and security practices.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
6. Cookies and Website Analytics
Our website may use cookies and similar technologies to:
- Improve website functionality
- Analyze website traffic
- Enhance user experience
You may adjust your browser settings to decline cookies, although some portions of the website may not function properly.
7. Third-Party Services
Our website may contain links to third-party websites or utilize third-party services such as mapping, analytics, scheduling, or embedded content.
Superior Outdoor Structures is not responsible for the privacy practices or content of third-party websites or services.
We encourage you to review the privacy policies of any third-party sites you visit.
8. Data Retention
We retain personal information only as long as reasonably necessary to:
- Provide requested services
- Maintain customer records
- Meet legal, accounting, or regulatory requirements
- Resolve disputes
- Enforce our agreements
9. Your Privacy Rights
You may request to:
- Review the personal information we maintain about you
- Correct inaccurate information
- Request deletion of your personal information where permitted by law
- Update your communication preferences
- Opt out of SMS communications by replying STOP
Requests may be submitted using the contact information below.
10. Children’s Privacy
Our website and services are not directed toward children under the age of 13.
We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated Effective Date.
Continued use of our website after changes have been posted constitutes acceptance of the updated Privacy Policy.
12. Contact Information
If you have questions regarding this Privacy Policy or your personal information, please contact:
Superior Outdoor Structures
901 N Mission Street
Sapulpa, OK 74066
Phone: (918) 224-4334